Customer Reviews

"Once again you guys have surpassed yourselves.... Your technician was so pleasant, but yet professional. She is a great person. Thank you."

“Thank you for the care and concern you have given me. Also thanks to my technician during my overnight sleep diagnostic study. He was so caring and answered my nervous questions with such patience. It wasn't long before I was completely relaxed and enjoyed the whole experience."

“From the scheduling staff, to the study, to the CPAP, you guys got it covered! Everyone is so professional, knowledgeable, and friendly. Thank you again and again!”

“The technician was very professional and made me feel comfortable right away. He explained everything that was going to happen and was very knowledgeable. Thank you!”

“My technician was very professional and also very considerate and kind. He was patient as well, which really helped me relax.”

"Having never sent out a testimonial during my 47 years of life, you folks must have obviously done something really right ... If you personally have never experienced Sleep Apnea you cannot possibly understand how amazing it was to actually sleep. Quite frankly, I forgot what sleeping was actually supposed to feel like. This may well have been one of the most positive experiences of my life. Thank You."

“The technician was extremely caring and gentle. She understands our apprehension and helps to alleviate our fears. I am glad I came here.”

"Skip was kind, professional, and knowledgeable. He helped make the experience tolerable. I Just wanted to say that I think for current cpap users like myself, it is essential to get the current settings. …I had a horrible sleep until the machine "found" my right level. Thank you."

"My wife Beth and I wanted express our gratitude to Andrea at the Encino location for being so kind and helpful in addressing my machine issues.Quality customer service is in short supply these days so we feel it's important to acknowledge it when it occurs. Please let Andrea know we really appreciated her assistance and quality care."

"I will be honest. I was a bit apprehensive about the over-nighter. I arrived a little early in Garden Grove and Sara (who was working with another patient) welcomed me and told me she would be with me shortly. She was super professional and put me at ease. She really made a huge difference and I want you to know, you have a great representative there."

"Excelente el servicio que me proporcionó el técnico. Nombre Tim. (Timothy) muy amable trabajadores así dan un buen nombre a su compañía. Gracias Tim Ud me hizo sentirme muy bien en en su Facility Torrance.Translation: The service given to me by the technician was excellent. Tim was very nice, workers like that give a good name to your company. Thank you, Tim, you made me feel very comfortable in your Torrance Facility. "

"Experience was great from the first phone call to set up the appointment, to the technician at the sleep study center! Keep up the good work!"

"Wow thank you so much for Michelle! She was wonderful helping me make an appointment for my sleep study. She was so kind and patient in explaining the process of what is to take place for my test. She spoke very clearly-did not rush through the information. She also gave me multiple dates and times for me to choose from to fit my schedule. She even knew how to pronounce my street name (Silas) most people don't get it right. Which doesn't bother me at all, but I was so impressed she got it right. Michelle even took the time to let me know I might want to look up the Thousand Oaks location before I go, because she has heard that it is hard to find. Her joyful personality really showed through our whole conversation. I would have her on my team any time. You are fortunate to have her working with you."

"I have to say, my technician for the night, Valentina, couldn't have been more understanding and helpful throughout the night. What a class act. Thanks again."

"I would like to thank Nathaniel for taking the time to thoroughly explain the test I took on 23 Nov 2015. I started out apprehensive and nervous since I had not heard any positive comments about wearing the device during sleep time. Nathaniel took extra effort to calm my anxiety and nervous fears. His extensive knowledge and professional attitude allowed me to complete the test."

"I had a very pleasant experience during my sleep study at the West Covina location. I've had an at home study but this was more than that and I would know as I'm an RT myself. Cameron was patient, friendly, and knowledgeable. I even learned from him."

"Please know and pass on the technician that assisted me was so very professional and very nice."

What does Advanced Sleep Medicine Services do really well? "Explaining the procedure and making the patient (my son) feel very comfortable while he was there. Very good experience, Great explanation and people skills.Thank you for providing the best possible service you could to him and myself while waiting to be set up, again he was very comfortable."

What does Advanced Sleep Medicine Services do really well? "Excellent instruction and interaction."

"I could not stop deep breathing over and over. I haven't felt that good about breathing in a long time. It felt like someone had vacuumed my sinuses! ... and Barb was very welcoming and attentive and very courteous."

What does Advanced Sleep Medicine Services do really well? "Follow up and great patient education. Keep it up! I am extremely grateful to you!!"

"I have slept better in the past 2 weeks than I have in years! I'm getting more sleep (around 8 hours per night vs, 6 hours before) and better quality sleep. I have more energy and I feel great! Thanks for your help!"

I would like to extend my thanks and gratitude to Nick who managed my sleep study at the Palm Springs facility on 11/5/2015. Nick demonstrated the ideal combination of expertise in handling the technical aspects of the study while being gentle, understanding and reassuring in his demeanor. This allowed me to relax and actually sleep in what could have been an awkward and uncomfortable situation.