Terms of Service

By using this site to place an order, you agree to the following terms of service:

Insurance Billing

If a customer selects “bill my insurance” at check out, we will contact the customer to obtain any information that is needed. We may determine that we will not bill a particular insurance payer, at our sole discretion. In that case, the customer may select to reorder, paying via credit card online and personally submitting the charge to his/her insurance company. If we do elect to bill the patient’s insurance payer, we may determine that the patient has a deductible or other amount due and we may require that the patient pay upfront via credit card prior to processing the order.

Prices listed in the online store may not represent the prices billed to insurance payers.

Pricing Errors

In the event that an item is priced incorrectly as the result or of typographical errors, miscommunication or other glitches, we reserve the right to cancel an order placed with the incorrect price and refund the customer’s money.

Right to Cancel Orders

We may cancel orders for any reason at any time and will refund the customer’s money.

Product Listings

We make every effort to describe each product as accurately as possible, primarily based on manufacturer’s descriptions. In the event that an item is not listed accurately, please let us know and we will do our best to correct it. You can reach us at store@sleepdr.com.